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We also fix gas appliances

Certified Gas Appliance Repair & Installation

1507, 2020
My Samsung Fridge has the 33e Error Code. What does it mean?

My Samsung Fridge has the 33e Error Code. What does it mean?

As the proud owner of a Samsung fridge, you most likely do not give much thought to faults or error codes. This is largely thanks to the amazing reputation the brand has for being reliable. If the 33e error code appears on your Samsung fridge, do not be alarmed. Here are some possible causes and solutions.

What does this error code mean?

This error code refers to the water intake pipe heater of the ice machine. It is normally found in side-by-side refrigerators. Some possible causes include power failure, physical impact or manually moving or transporting the fridge. If the 33e error appears after relocation or delivery, you can check the inlet pipe. The heater should be coiled around it.

Can you solve the problem yourself?

Before contacting a reliable repair technician, you can try rebooting the electronic control board on the fridge. First, plug the fridge into a power outlet, locate the Energy Saver and Lighting buttons on the control panel and press these buttons simultaneously. Hold them in for 8 to 10 seconds before releasing them. If this does not clear the error code, you will need to investigate other possible causes.

Loose heating element

Inspect the thin wire that is wrapped around the inlet hose. If it is loose, this can be the cause of the problem. Each of the ends of the heater will need to be firmly fixed. If the heater cannot be fixed in place, it will need to be replaced.

Damaged wires

You will need a multimeter in order to diagnose any wiring problems. You will need to test various places along the supply circuit. Damage can be repaired by twisting or soldering the wires before insulating them thoroughly. In some cases, the wiring might be better replaced than repaired.

Damaged control board

Power surges can damage the control board on your Samsung fridge and this can result in a 33e error code. If this is the cause, the microcircuit chip will need to be replaced.

Damaged door

If the left door on your fridge is damaged, for example during transport, it can affect the ice maker itself. If this is the case, the entire door will need to be replaced and this requires specialized tools and professional experience.

You can reset your fridge yourself but, if this does not work, it’s best to contact a professional fridge repair expert. Diagnosing any of the other possible causes will require a technical understanding of the appliance as well as special tools. For speedy appliance repairs, including Samsung appliance repairs, anywhere in the Greater Toronto Area, contact Express Repair at (647) 492-7773.