Samsung Dryer Error Code UE – Drum Unbalance Error

When your Samsung dryer flashes the UE error code, it’s signaling a drum unbalance error. This can be both inconvenient and potentially damaging to your appliance if left unresolved. Whether you’re a DIY-savvy homeowner or simply want to understand what’s wrong before calling a technician, this article will walk you through everything you need to know.

From identifying the causes to offering detailed solutions and knowing when to call a professional, Express Repair is here to ensure your laundry appliance gets back on track—efficiently and safely.

What is the Samsung Dryer UE Error Code?

The UE (Unbalance Error) on a Samsung dryer indicates that the dryer drum is not rotating properly due to an unbalanced load or a mechanical issue. While this error is more commonly associated with Samsung washing machines, some dryer models also use this code to indicate imbalance-related issues during the drying cycle.

This error can prevent the drum from spinning effectively, which not only compromises drying performance but also increases wear and tear on your machine.

Common Causes of UE Error on Samsung Dryers

To troubleshoot this error, it’s essential to understand the root causes. Here are the most common reasons the UE error code may appear:

Unbalanced Load

This is the most common and easily fixable cause. If heavy items such as towels, blankets, or jeans are clumped together on one side, the drum may become unbalanced during rotation.

Overloading

Stuffing too many clothes into the dryer can restrict drum movement and cause a mechanical imbalance.

Worn Out Drum Support Rollers

Drum support rollers ensure smooth rotation. When they wear out, the drum can wobble or become unstable.

Damaged Drum Belt

The drive belt helps rotate the drum. If it’s loose or damaged, it can cause the drum to rotate unevenly, leading to the UE error.

Faulty Drum Bearings

Bearings support the rear of the drum. If they become defective, it causes imbalance and noise, eventually triggering the error code.

Malfunctioning Sensor

Samsung dryers use sensors to detect load balance. A faulty sensor can misread the load condition and display an error even when the drum is fine.

Step-by-Step Troubleshooting for the UE Error Code

Here are the steps you can take to diagnose and potentially resolve the issue:

Step 1: Check the Load

• Open the dryer door and inspect the contents.
• If you see clumps of heavy clothing, redistribute them evenly.
• Try removing a few items to reduce the load size.
• Restart the drying cycle and monitor for recurrence.

Step 2: Inspect for Overloading

• Review your dryer’s capacity in the user manual.
• Ensure the load is within recommended limits.
• Avoid mixing items with widely varying weights (e.g., a single heavy blanket with light t-shirts).

Step 3: Examine Drum Movement

• Turn the drum by hand (when the unit is off).
• It should rotate smoothly with minimal resistance.
• If there are grinding noises or resistance, the rollers or bearings might be worn out.

Step 4: Check the Drum Belt

• Unplug the dryer and remove the top panel to inspect the belt.
• If it appears frayed, loose, or broken, it must be replaced.
• This task is moderately technical and may require professional help.

Step 5: Inspect the Support Rollers and Bearings

• Remove the drum to access these parts.
• Check for wobbling, wear marks, or deformation.
• Replace if necessary—ideally in sets for consistent performance.

Step 6: Run a Diagnostic Test

• Some Samsung dryers offer a built-in diagnostic mode.
• Refer to the user manual to activate it and identify fault codes beyond UE.
• If you receive additional codes (e.g., HE, tS), there may be more issues involved.

When to Call a Professional Technician

If basic troubleshooting doesn’t resolve the error or if the dryer continues to show signs of mechanical wear, it’s time to call an expert. Ignoring the issue can result in:

• Further damage to internal components
• Increased energy bills due to inefficient drying
• Shortened appliance lifespan

At Express Repair, we specialize in Samsung appliance repairs across Canada, including major cities like Toronto, Ottawa, Vancouver, and Calgary. Our certified technicians can:

• Perform detailed diagnostics
• Replace faulty parts with original components
• Offer same-day service in many locations

We also back our work with warranty coverage for peace of mind.

Preventing the UE Error in the Future

Once you’ve resolved the current issue, consider the following tips to prevent it from recurring:

• Sort laundry by weight and fabric type
• Avoid overloading or underloading the dryer
• Inspect your dryer regularly for strange noises, vibrations, or error messages
• Schedule routine maintenance at least once a year
• Clean the lint trap and vent to prevent airflow restrictions

These habits will not only minimize the chance of errors but also extend the life of your dryer and improve its energy efficiency.

Why Trust Express Repair?

• Prompt and professional service
• Transparent pricing
• Genuine Samsung parts
• Friendly customer support
• Online booking and flexible scheduling

When your Samsung dryer shows the UE error, don’t let laundry pile up—reach out to the experts who can fix it right the first time.

Need help with your Samsung dryer?
📞 Call Express Repair or Book Your Repair Online today!

(647) 492-7773

Available 7 am – 10 pm including weekends and holidays