Samsung Dishwasher Error Code E23/E38 – Detergent Dispenser

If your Samsung dishwasher is showing Error Code E23/E38, don’t panic—this typically points to a detergent dispenser issue. While it can be frustrating, many homeowners can inspect and even resolve this problem themselves. However, if the error persists, it may be time to bring in a local dishwasher repair expert for fast, effective help.

Let’s break down what these codes mean, how you might fix them yourself, and when to call the pros.

What Do E23 and E38 Mean?

Both Error Code E23/E38 relate to the detergent dispenser assembly in your Samsung dishwasher. In simple terms, the machine has trouble opening the detergent compartment or detecting its proper function. Common causes include:

• A jammed dispenser lid
• Faulty dispenser motor
• Electrical issues with the control board
• Broken dispenser latch
• Wiring harness problems

It’s also possible the dispenser is simply blocked with hardened detergent, especially if you use pods or powdered soap.

Can You Fix It Yourself?

In some cases, yes! Here are a few troubleshooting steps you can try at home before calling a technician:

1. Power Cycle the Dishwasher:
   Turn the dishwasher off and unplug it for 5–10 minutes. This can reset the error code if it was triggered by a glitch.
2. Inspect the Dispenser Door:
   Open and close the detergent dispenser manually. If it’s stuck, clean it thoroughly. Built-up detergent or food debris can block the latch.
3. Check for Obstructions:
   Ensure no items in the rack are interfering with the dispenser door during the cycle.
4. Examine the Wiring (Advanced):
   If you’re confident working with electronics, you can open the door panel and inspect the wiring to the dispenser motor. Look for any obvious disconnections or damage.

⚠️ Note: If the error reappears even after cleaning and resetting, it’s likely a mechanical or electrical fault.

When to Call a Professional

If you’ve tried basic troubleshooting and still see the Error Code E23/E38, it’s time to bring in expert help. A faulty dispenser motor or control board issue requires professional tools and training to diagnose and repair.

That’s where we come in.

We offer same-day Samsung appliance repairs, and our technicians are trained to fix E23/E38 errors quickly and affordably. As a local company, we understand how important it is to get your kitchen back in working order fast.

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Let our Express Repair team take the stress off your plate. If you’re stuck, simply contact us here and we’ll send a certified tech right to your door.

Final Thoughts

Samsung dishwasher Error Code E23/E38 doesn’t have to ruin your day. Try the basic steps above if you’re comfortable, but don’t hesitate to reach out if things get tricky.

We’re here to help with emergency repairs, fast scheduling, and local experts near you. Your convenience is our priority.

Need help now? Contact Express Repair to schedule a visit or book online to get $25 off on all repairs!

(647) 492-7773

Available 7 am – 10 pm including weekends and holidays